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Tutorial Monday |
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| Joe Lee | Nokia IP Telephony (Formerly Vienna Systems) | VoIP |
| Dyan Phillips | Clarent Corporation | VoIP |
| Dan Root | NetCentric | Deploying IP Fax Services: Network Service Providers Challenges and Solutions |
| Tony Carrato | AT&T On-Line Services | International Internet Telephony Clearing and Settlements |
| Panel Discussion with all Speakers |
| Paul A Young | Kenan Systems Corporation | Zero Defections: Building ISP Customer Loyalty |
| Eric Pierce | Solect | How to Bill for New and Existing Services |
| John Leong | Inverse / Bell Labs | Measuring Internet performance as perceived by users |
| Dean Hamilton | CoSine Networks | The VPN Revolution: From Virtual Private Networks to Value-added Public Networks; An in-depth look at the technologies and trends which are creating the next generation Internet Service Providers. |
| Andrew Coward | Nortel | Deploying VPN and Extranet services - maximising the revenue opportunity |
| Partha Dutta | AT&T Labs | Security |
| Dennis Nugent | AboveNet | VPN -- Overview and the future for bandwidth growth |
| Sohail Khalid | CalendarONE | Unified Messaging |
| Milt Roselinsky | Software.com | Universal Messaging - the seamless integration of voice |
| David H Crocker | Brandenburg Consulting | Email operational issues: spamming |
| Desmond Kwang | Sun Microsystems | Unified Messaging |
| Assafa Endeshaw | Nanyang Technological University | Legal Context of Domain Name and IP management |
| James Seng | BioInformatrix Pte Ltd | iDNS a DNS system with multilingual support |
| Colin Gan | Webworks Pte Ltd | Dynamic DNS |
| Simon Jeong | IBI Co. Ltd | iDNS iDomain and iNames |
| Johnathan Barry | Alteon | |
| Wong Shoon Hooi | Compaq | How to implement E-Commerce at an ISP - a technical perspective |
| Paul Young | Kenan Systems Corporation | One Size Fits All vs. Mass Customization: The Evolution of Pricing for Internet Services |
| Craig Stevens | Nortel | |
| Mark Purdom | Ascend | IP Backbone routing and management |
| David L Powell | Cisco | Packet Optimized Fiber Optic Transport Solutions |
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Tutorial Monday |
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